Our Consultants » Terri Hoyland, Ph.D.
HUMAN RESOURCES CONSULTANT AND TRAINER
PROFESSIONAL FOCUS
With a strong background in Human Resources, helps companies integrate all human resources processes and systems. Provides results oriented training in communications, self-directed team skills, self esteem building, and leadership development. Mediates group issues and facilitates action plans. An inspirational speaker who focuses on personal responsibility and living a life of integrity. Ties organizational training and development to mission, vision, and core values.
PROFESSIONAL ACCOMPLISHMENTS
HUMAN RESOURCES PROCESSES
Works with CEO and/or Human Resources Manager to analyze current human resources processes such as hiring, performance results descriptions, performance assessments, succession planning, and compensation plans, and re- design them to fit according to corporate purpose and desired outcomes. Has helped set up Human Resources processes and systems for growing companies.
Works on projects such as writing employee manuals, writing employee surveys and collecting employee data, implementing position results descriptions, training supervisors on legal issues, and delivered company-wide diversity training.
COMMUNICATIONS
Mediates groups wanting to resolve internal issues. Facilitates group meetings and retreats resulting in an action plan or other outcome. Ties to corporate based mission, vision, and core values and translate to actions.
Trains employees in basic communication skills such as giving and receiving feedback, dealing with conflicts, group dynamics, communication styles, and building trust. Has developed more than 40 programs for different companies. Has a strong background in developing self directed work team skills. Recently worked with companies wanting to build high performance work systems within their organization.
With a background in Dale Carnegie, Performax, as well as Zenger Miller training has fundamental knowledge with off-the-shelf programs. Can integrate these programs with corporate needs when desired.
KEYNOTE SPEAKER
Speaks to all kinds of groups on a variety of topics usually related to taking control of your life, making it what you want, and being your best. Has written four books: three on personal development Heartlights, Voyages, and Connections, one for managers, Tapping the Human Spirit.
PROFESSIONAL EMPLOYMENT
YEAR |
Position/Duties |
Company |
|---|---|---|
1999-Present |
Human Resources Consultant |
John H. Ruth & Associates |
1993-Present |
Human Resources Consultant |
InnerSources, Inc. |
1991-1993 |
Manager of Instruction |
Dale Carnegie & Associates |
1985-1991 |
Vice President- Communications |
SCI Financial Group |
1988-1997 |
Dale Carnegie Instructor |
Carnegie & Associates |
1982-1984 |
Executive Director |
YWCA |
EDUCATION
University of Iowa Bachelor of Arts, Social Work
Iowa City, Iowa Master of Arts, Communications Ph.D., Communications